Windows Mail Send Error
Posted by admin on Dec 14th, 2006
Ok, bear with me...Last night I had a problem with Window's mail. There appears to be a stuck message in the outbox (as other's have had the problem too). It sent, but it's just stuck. Anyway, I didn't do anything that was suggested becuase I don't have the time at the moment. Today when I checked my mail I replied to two different recipients and their mail is now in the outbox too. It won't send it to them. The system acts like it sent it, no error message, but there's not a copy in my sent folder and the items will not dissapear from outbox, they are just sitting there being stuck with the others. I can delete the two I tried to send today, although, the other is still stuck. I tried deleting the two I tried replying to and then rereplied to them again...still sits in the outbox, acts as it sends, no luck.Please help. So the first thing to do is remove the accounts?
Dec 17th, 2006 at 02:07 am
"JLewis" Removed all accounts, restarted computer, reinstalled accounts and still when I send mail it doesn't send. It acts like it sends, no error messages, just stuck there in the inbox. grrrr
Dec 18th, 2006 at 12:28 pm
nevermind, I think I just fixed the error by what this guy said ..." It works but isn't a perfect solution by any means. First, enable view of hidden files... and make sure Windows Mail is closed. Go to your "C:\USERS\yourloginname\APPDATA\LOCAL\MICROSOFT\WINDOWS MAIL" folder. Copy the entire folder somewhere else... another partition, a CD, a thumb drive whatever. While you actually don't need the ENTIRE folder, it's easier this way. Plus, you have a backup in case something goes horribly wrong. Next, delete "WindowsMail.MSMessageStore". I know but you copied it above. Start Windows Mail as you normally would. A new message store will be created. All will be nice & clean; no ghost messages. In fact, NO messages, period. Go to your copied folder, and open the "Local Folders" subdirectory. Go through the individual folders and delete any 0byte "Windows Mail EMail Message" files you see. Size this window so it's visible on top of your Windows Mail application, and drag & drop all messages to the places they should go. You can highlight and drag an entire group if you like, just be sure that you don't accidentally bring along anything but "Windows Mail EMail Message" files. It's easy to miss the "Winmail.fol" file at the end of the list, which will cause an error if you miss it. Copy time may also be lengthy, depending upon how many files you have and your choice of copy media. Note that really long times may result in a "Not Responding" label at the top, which isn't necessarily a true statement. This worked for me. Good luck. " "JLewis"
Dec 21st, 2006 at 06:19 am
Thanks for doing your 'homework' and giving us feedback on the suggested workaround. Yes, it's a pain, but it's about all we have at this point. Make sure your antivirus program is configured so that it does NOT scan incoming or outgoing email. We think that is the common thread to all these problems with Windows Mail.Gary VanderMolen "JLewis"