Networked HP Printer Problem
Posted by admin on May 16th, 2007
I have an HP LaserJet 4600n connected to my network. Vista finds it and installs the driver that comes with Vista no problem and could print for the first day.Now it will not print. I can ping the printer, I can use the remote web administration for the printer but all print jobs just backup in the queue and give an unidentified error.I've tried restarting both printer and computer. All windows XP computers on the network can print no problems.
May 19th, 2007 at 11:34 am
i am wondering if we are havin the same issue. Just for troubleshooting right click on the printer icon in the printers folder and chose run elevated or run as administrator. Then chose properties and send a test page.If the page prints fine from there we may be having the same problem. I have been able to work around disabling User account control but i don't have a final fix yet.Thanks,"Jon C22" wrote:
May 21st, 2007 at 10:42 pm
No sorry. I am running as admin and still no print. I tried your the procedure you outlined below and still no luck. I feel it must be a problem with the driver.Thanks"sidi" wrote:
May 24th, 2007 at 11:51 pm
As a last resort if you are using the vendor's port you may want to try adding a standard tcp/ip port and enter the ip address yourself through the wizard.Something to try....Sorry First, plug it in. "Jon C22" wrote:
May 30th, 2007 at 06:55 am
If the IP of the printer changed, the jobs will fail. Scan the network again or add a port that uses the hostname instead of static address. Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: support.microsoft.com/default.aspx?scid=fh;[ln];kbhowtoThis posting is provided "AS IS" with no warranties, and confers no rights."sidi"
Jun 3rd, 2007 at 11:02 am
If you are using a USB port make sure you select that port before trying to print."Jon C22" wrote:
Jun 5th, 2007 at 09:21 am
IP is static. I can comunicate with the printer using the IP address in a browser but print jobs still indicate "errorprinting"."Alan Morris [MSFT]" wrote:
Jun 11th, 2007 at 12:48 am
Not a USB printer. Networked with HP JetDirect.Thanks anyway."roberts7459" wrote:
Jun 12th, 2007 at 03:19 pm
Maybe it could be that your printer properties are not set right for that printer or it could be in the security setting. I know when I was trying to print the first few times nothing was happening and I just went to the printer properties and selected the correct port, because it was trying to use another port: not the USB/ Virtual Printer Port, and it started working. I hope this will help."Jon C22" wrote:
Jun 16th, 2007 at 02:39 pm
The properties seem to be set right. The port is correct. Prints are getting to the queue but retuning errors. I was able to print when I first installed the printer but not since. I've tried reinstalling but still no luck.Thanks for your ideas."roberts7459" wrote:
Jun 18th, 2007 at 05:50 am
Is the port setup with SNMP disabled?How is the port configured anyway?in a cmd window run cscript %windir%\system32\Printing_Admin_Scripts\enUS\prnport.vbs lyou should get info like this Server name Port name 111.56.94.64 Host address 111.56.94.64 Protocol RAW Port number 9100 SNMP Enabled Community public Device index 1 Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: support.microsoft.com/default.aspx?scid=fh;[ln];kbhowtoThis posting is provided "AS IS" with no warranties, and confers no rights."Jon C22"
Jun 20th, 2007 at 11:40 am
Hi, :) am having the same problem except that I am running Vista x86. Have tried everything, even installing the LPR option. :rolleyes: I am trying to print to my router that has a built in USB Print server, I can ping and see the router in the network, I just cant print. :mad: Guess Microsoft screwed up on this big time, as it works fine from Win XP machines, just not form Vista. Am going mad trying to fix it!!!! :mad: :mad: :mad: :mad: :mad: kneeslider
Jun 25th, 2007 at 12:14 pm
Check with the router manufacturer that Vista is supported. Cari (MSMVP) Windows Technologies Printing & Imaging coribright.com/windows"kneeslider"
Jul 1st, 2007 at 01:24 am
same probleme to me... I'm becoming crazy... I can ping and see the router in the network, I just cant print. guido.munzi
Jul 2nd, 2007 at 09:40 pm
Hi, I have similar problem with my network printer I found a solution for it in a great tech support site that have free live chat support that might help you too!Here is the page for 'HP Support' (fixya.com/support/hp/printers) Good luck gadgeteer gadgeteer's Profile: forums.techarena.in/member.php?userid=25977 View this thread: forums.techarena.in/showthread.php?t=694556forums.techarena.in
Jul 8th, 2007 at 01:59 pm
"gadgeteer" A better page for HP support is forums1.itrc.hp.com/service/forums/bizsupport/home.do?forumId=2 but you will miss the opportunity there to buy printers for *well* above retail. $370 for a Deskjet 3820? $400 for a PSC 2210? Bob Headrick, MS MVP Printing/Imaging
Jul 14th, 2007 at 02:26 am
For a nonmanufacturer's source of help one of the first places I go is: fixyourownprinter.comSolid answers especially when Moe is involved and very good supplies plus repair kits much better than many other sources.