Dell dimension 9200 keeps freezing with Vista home Premium
Posted by admin on Apr 18th, 2007
the computer freezes at random intervals for half a minute to 2 minutes and then continues. Dell have replaced the computer and the replacement exhibits the same symptoms . the event viewer gives the following info: " Event ID 9. device, \Device\Ide\iaStor0 did not respond within timeout period" Dell support do not seem to have any ideas. Can anybody help?
Apr 19th, 2007 at 11:55 pm
the same symptoms . the event viewer gives the following info: " Event ID 9. device, \Device\Ide\iaStor0 did not respond within timeout period" Dell support do not seem to have any ideas. Can anybody help? kendor:Reinstall w/o RAID?dellcommunity.com/supportforums/board/message?board.id=dim_harddrive&thread.id=124682
Apr 25th, 2007 at 03:25 pm
Kendor,I'm having a similar problem with a Dell Dimension E520 that I purchased in December with XP. I did a clean install using the disks sent to me by Dell for the Express Upgrade. My system also randomly freezes for 3060 seconds and then resumes like nothing happened. Dell Tech Support has not helped. They say it's a software issue or my printer not a Dell Hardware issue. What a surprise! They've recommended I reinstall Vista. After spending most of the weekend trying to do an upgrade from XP to Vista that kept failing (again Dell couldn't resolve) I did a clean install which means I had to recopy all my previous files and programs back onto the computer, I'm not in the mood to do a reinstall when Dell is just guessing this is the problem.Have you have any luck resolving?"kendor" wrote:
Apr 28th, 2007 at 05:46 am
Thanks for the advice but have now tried this and there is no improvement. "CZ" wrote:
Apr 29th, 2007 at 01:13 pm
Tried again to switch off Raid and succeeded this time . Had to reload Vista and it seems to work. I have been running computer for over an hour without trouble Thanks"CZ" wrote:
May 3rd, 2007 at 08:40 am
I also have a Dell E520 purchased in Dec. with XP. I don't know if this will help or not, but I was having a similar problem in Home Premium. System would lockup/freeze for 10 40 seconds and come back like nothing happened. This is a new Dell machine and Dell had me running all kinds of checks on Hard drive and Memory. At one point, I was running the Performance Monitoring and saw really high (400+) memory page faults and high spikes in disk usage around the time of lockups. I removed the news feed gadget and turned off my slide show gadget which seemed to help. The real help that I found was to go into Norton Internet Security, Reports & Stats and turn off the logging of alerts. For some reason, the Dell Support agent was trying to do multiple opens on the log files. I have now been able to keep things running for more than 2 hours at a time without any lockups. "jdavidm" wrote:
May 5th, 2007 at 12:11 am
Reinstalling without Raid fixed my problem thanks"Whip" wrote:
May 7th, 2007 at 07:17 am
to solve this issue. go to : Bios (press F2 at boot).>Performance>HDD Acoustic Mode and set it to Suggested Allow drive manufacturer to select mode. regards Dell"kendor" wrote:
May 9th, 2007 at 10:27 am
Found this on another site. Works for me going on 2 weeks without a freeze one. Don't know why it works but it dose. Take careGood news, it looks like the problem is solved !!! Indeed, after reporting the problem to Dell Europe, I was called by a technician who told me that a solution had been found and how to fix the problem. He kindly assisted me on the phone during the whole process. (This fix applies to a Dell Dimension 9200 with two hard disks in RAID 0 on SATA ports 0 & 1 and two CD drives on SATA ports 2 & 3) What I had to do was move the CD drives from SATA ports 2 and 3 to ports 4 and 5. If you open your computer, you will see two orange cables coming from the CD drives to connectors on the motherboard. Two other free connectors are located underneath. You just have to disconnect both cables and connect them into the lower set of connectors. After this is done, when you restart the computer, you have to go to the setup (F2 at startup) and change the status of the SATA ports 2, 3, 4 and 5: Drives SATA2 set to OFF SATA3 set to OFF SATA4 set to ON SATA5 set to ON You can then save and leave the setup. After you restart, the computer runs smoothly. I did this about an hour ago and didn't experience any freeze yet. I guess the "30 second freeze syndrome" is history now"kendor" wrote: