DaVinci still can't send email
Posted by admin on Jun 16th, 2007
I have verified that all my account info is correct and that my internet mail works. I have deleted my mail account and rebooted prior to adding a new account with password checked before and after entry (depending on the attempt). While I am able to receive mail, I can not send mail. When I now try, I get the following message: The host 'smptout.secureserver.net' could not be found. Please verify that you have entered the server name correctly. Subject 'test', Account: 'mail.marshallassociates.biz', Server: 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
Jun 20th, 2007 at 02:09 am
First question.Is this the ISP you are connected?Is this a web based account? Are you using a company to host you domain and just connect via your local ISP?The reason I'm asking is because it appears that the account name and the SMTP server name are different and the ISP may be blocking even without sending a 550 Relay error message back.So the question is this. Is either one of the domains you have listed the way you connect to the Internet? If not, then put in the SMTP server name for the Internet connection.According to this one page: products.secureserver.net/email/email_outlook.htm"NOTE: "smtpout.secureserver.net" is an SMTP relay server. In order to use this server to send emails, you must first activate SMTP relay on your email account. Log on to your Manage Email Accounts page to set up SMTP relay. If you do not have SMTP relay set up and your Internet Service Provider (ISP) allows it, you can use the outgoing mail server for your Internet Service Provider. Contact your Internet Service Provider to get this setting." "Don Magdalen"
Jun 24th, 2007 at 04:42 pm
"Don Magdalen" Looks like you have a typo. In your mail server configuration, make sure it says smtpout . . . etc, not, smptout. . . etc.
Jun 28th, 2007 at 12:35 pm
Comcast is my ISP and worked without difficukty with OE. GoDaddy hosts my mail and domain and it also works fine with a web account and OE."DGuess" wrote:
Jun 29th, 2007 at 10:48 am
typos resolved, but still can not send. No error message issued??"PTravel" wrote:
Jul 4th, 2007 at 05:29 am
Put in the Comcast SMTP server and see if it works. We had to switch to InsightBB''s business SMTP server awhile back instead of our own domain's SMTP server. No rhyme or reason why, they just did it one day. Might be similar. "Don Magdalen"
Jul 9th, 2007 at 04:20 pm
i had to change my smtp out port to 465 and pops port to 995. my sending email after that worked fine.virgil"Don Magdalen" wrote:
Jul 10th, 2007 at 06:31 pm
Record a log. Tools Options Advanced Maintenance. The log will contain the conversation between OE and the smtp server.Have you entered a password/user name for sending in Tools Accounts <account> Properties under outgoing account properties/authenication."Don Magdalen"
Jul 15th, 2007 at 05:59 am
Could someone help me out with the error messages I am receiving below. I have been on line with my isp and they could not figure these out. I am working wireless. The message could not be sent. The authentication setting might not be correct for your outgoing email [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending email" section. If you need help determining the proper server settings, please contact your email service provider.The rejected email address was 'rpoulton@sympatico.ca'. Subject 'test', Account: 'pop3', Server: 'smtphm.sympatico.ca', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78 wintertime "virgil martin" wrote:
Jul 15th, 2007 at 11:09 pm
"wintertime" Is your ISP Sympatico? The message is from the Sympatico SMTP server, not from Windows Mail. Frank Saunders, MSMVP OE/WM fjsmjs.com Answer in newsgroup. Don't expect an answer to email.
Jul 21st, 2007 at 12:24 am
"Frank Saunders, MSMVP OE/WM" Agreed, and since STARTTLS is a keyword used to initiate a secure SMTP connection using the Secure Sockets Layer (SSL) protocol, it appears that the OP is failing to enable the "My server requires authentication" setting for his outgoing mail server . Gary VanderMolen
Jul 25th, 2007 at 04:45 am
LindaMae Normand "Don Magdalen" wrote: