can't receive or send email
Posted by admin on Jun 18th, 2006
My email was working fine for the last 2 days then quit receiving and sending today? No changes to anything. when I click on send and receive it has no error message and gives me a completed status but no email? Any help would be appricated.
Jun 21st, 2006 at 06:11 am
Are you able to send and receive email from the webbased mail client?If yes, I'd delete the Windows Mail email account, restart Vista, then create the Windows Mail email account anew.Did that help?(Be sure to move and/or backup your current messages store. Then you can import the older mail messages into your new, hopefully workingagain, Windows Mail account.) "Dan V" <Dan V@discussions.microsoft.com>
Jun 25th, 2006 at 05:28 pm
I am able to S & R account. How do I remove the windows email account? will try your suggestion and let you know. Thanks."Brian Bradley" wrote:
Jul 1st, 2006 at 05:26 am
Dan V,First, I would make sure that your troublesome email account is set to receive and/or send mail.In Windows Mail, click Tools | Accounts | (select the account) | Properties.Toward the bottom of the resulting Properties dialog, make sure this setting is checked: "Include this account when receiving mail or syncronizing."Restart Windows Mail.If that didn't help, I would remove and then recreate the troublesome email account using the following steps. It's easy. (Be sure to have your email account settings handy. If you don't have them, go to your webbased email page and click help and find the settings. You'll be looking for POP3 or POP Mail settings. Write them down.1. Locate your email messages store this way: In Windows Mail, click on Tools | Options | Maintenance | Store Folder. Write down the resulting path to your store folder. Cancel and/or close your way back out to Windows Mail.2. Remove the email account this way: In Windows Mail, click on Tools | Accounts | (select the account) | Remove. Click "Yes" to remove the account. Close Windows Mail completely. Restart Vista.3. Cruise to the Windows Mail storage folder that you discovered and wrote down in step 1. Move the folder and its subfolders into any new or existing folder of any name anywhere you want, for safekeeping and to possibly import messages back out of it into your new Windows Mail email account that you are about to create.4. Start Windows Mail. If the account you deleted was your only email account, the Windows Mail Wizard should start and prompt you through the steps to create a new email account. If you had more than one email account or if for some reason the Windows Mail new email account wizard doesn't start, create your new (replacement) account manually in the next step.5. In Windows Mail, click Tools | Accounts | Add. Using the POP3/POP Mail settings provided by your ISP, which you always keep written down somewhere <grin>, complete the email account info.If you can't receive or send email after all this, then I can't help, but that's exactly what I would do.Brian "Dan V"
Jul 5th, 2006 at 12:54 pm
Thanks Brian. Got it working. Had something to do with entering my password in accounts, properties, server. I had to check "remember password" first then enter my password. When I tried to enter the password first then check the remember box is when the problems started....go figure. Thanks again."Brian Bradley" wrote:
Jul 9th, 2006 at 06:51 am
"Brian Bradley" wrote:
Jul 12th, 2006 at 10:47 pm
Hi, I'm having the same problem. I cannot access the webbased mail. This has been working great and all of a sudden, it gives me the following message: The connection to the server has failed. Account: 'popserver.triad.rr.com', Server: 'popserver.triad.rr.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E"Brian Bradley" wrote:
Jul 14th, 2006 at 08:54 am
That error is from trying to access POP mail, not web mail.You access Web mail via a web browser, like Internet Explorer. https://webmail.triad.rr.com "glenda"